Delivered by: Jo creed

Suitable for: Practice staff

Learning outcomes

Delegates will be able to:

• Protect your own boundaries.
• Improve your resilience.
• Identify your own resistance to dealing with challenging people and difficult conversations.
• Improve listening skills
• Communicate differently to maximise being heard and understood.
• Utilise some simple questions that start to get beneath the surface of what is happening for the other person.
• Understand the role of the drama triangle and how to avoid drama.
• Recognise the warning signs that the situation is escalating.
• Deal with a fear of conflict
• Use an effective tool to break bad news without impacting the relationship.
• Respecting the emotions involved and what to do when emotions run high
• Preparing for the conversation.
• When to utilise empathy and when to be assertive.
• How to ask questions to get people looking towards a positive resolution.
• Getting to the deep structure of the problem and assessing the wider implications of any situation.
• How to optimise the possibility of your feedback being heard and acted upon without coming across as aggressive or rude.
• When and how to escalate.
• Understand key health issues affecting men, including heart disease, diabetes, and prostate health.
• Learn about preventive screenings, vaccinations, and healthy lifestyle choices to reduce health risks.
• Recognise the importance of mental health and develop strategies to manage stress, anxiety, and depression.
• Gain knowledge on balanced diets and nutrition tailored to men's health needs.
• Explore effective exercise routines and physical activities to maintain optimal fitness and strength.
• Identify the impact of substance abuse on health and learn strategies for prevention and management.
• Understand sexual health issues, including erectile dysfunction and sexually transmitted infections, and their management.
• Enhance communication skills to effectively discuss health concerns with patient.
• Recognise the signs of emotional distress and learn coping mechanisms to maintain emotional health.
• Set realistic health goals and create actionable plans to achieve them for long-term wellness.

Evidence base

• https://cks.nice.org.uk/specialities/mens-health/
• https://cks.nice.org.uk/topics/erectile-dysfunction/

Programme:

• How to protect your own boundaries.
• Improving your resilience.
• Identifying your own resistance to dealing with challenging people and difficult conversations. How to change your mind-set and put yourself into a resourceful state.
• Why listening is your most effective communication tool and how to optimise your listening skills.
• Why people often don’t hear what you say and how to communicate differently to maximise being heard and understood.
• Utilisation of some simple questions that start to get beneath the surface of what is happening for the other person.
• The power of your body language.
• The role of the drama triangle and how to avoid drama.
• Recognising the warning signs that the situation is escalating.
• How to deal with a fear of conflict
• The keys to avoiding a conflict situation arising.
• Using an effective tool to break bad news without impacting the relationship.
• Respecting the emotions involved and what to do when emotions run high
• Preparing for the conversation.
• When to utilise empathy and when to be assertive.
• How to ask questions to get people looking towards a positive resolution.
• Getting to the deep structure of the problem and assessing the wider implications of any situation.
• How to optimise the possibility of your feedback being heard and acted upon without coming across as aggressive or rude.
• When and how to escalate.
• Physical Health Awareness
• Preventive Health Measures
• Mental Health Strategies.
• Nutritional Guidance.
• Exercise and Fitness
• Substance Abuse
• Sexual Health
• Health Communication
• Emotional Well-being
• Culture and diversity

For more information, you can reach out to our operations manager Sami.jo@matrainingenterprise.co.uk

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